Cookies policy

This policy sets out how we use cookies and similar technologies, such as tags and pixels (“cookies”) to track your visits to our websites, so we can ensure we are providing the best experience.

What are cookies? 

Cookies are small text files stored on your computer or device when you visit certain websites.  

They do not store or collect information such as your name or email address but will instead collect information related to, for example, the devices you use to access the internet, your browser, and your browsing history. Cookies are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site. They also allow third-party suppliers, such as Google and Facebook, to place our digital advertisements on your social media and online media feeds as part of our targeted campaigns.

How we use cookies 

We use first-party cookies (cookies that we have set, that can only be read by our websites) to personalise your online experience.  

We also use third party-cookies (cookies that have been set by other organisations such as Google and Facebook) to help us measure and analyse the use of our websites, and to provide targeted advertising.  

 

Categories of cookies used by War Child 

Below is a list of the main cookies used on our websites. 

Strictly necessary cookies 

These cookies are essential for our websites to function properly, such as setting your privacy preferences, filling in forms and/or remembering items added to a shopping basket. You can set your browser to block these cookies, however this will inevitably mean that some parts of our sites will not work.

Cookie 

Domain 

Category 

Description 

Duration 

__cfruid 

.tmstores.zendesk.com 

Strictly necessary 

Cloudflare sets this cookie to identify trusted web traffic. 

Session 

__stripe_mid 

.donate.warchild.org.uk 

Strictly Necessary 

This cookie is used by Stripe payment gateway to enable payment on our website without storing any payment information on a server. 

1 year 

__stripe_sid 

.donate.warchild.org.uk 

Strictly Necessary 

This cookie is used by Stripe payment gateway to enable payment on our website without storing any payment information on a server. 

30 minutes 

AWSALBCORS 

widget-mediator.zopim.com 

Strictly necessary 

This cookie is managed by Amazon Web Services and is used for load balancing. 

7 days 

has_js 

.warchild.org.uk 

Strictly Necessary 

This cookie is used to indicate whether your browser has enabled JavaScript. 

Session 

hs 

.dayofthegirl.warchild.org.uk 

Strictly necessary 

Wix platform sets this cookie for security purposes. 

session 

PHPSESSID 

shop.warchild.org.uk 

Strictly necessary 

This cookie is native to PHP applications and is used to provide functions across pages. 

Session 

ssr-caching 

.dayofthegirl.warchild.org.uk 

Strictly necessary 

This cookie is used by WIX and indicates how a site was rendered. 

past 

svSession 

.dayofthegirl.warchild.org.uk 

Strictly necessary 

This cookie is used by Wix to identify unique visitors and track a visitor’s session on a site. 

2 years 

XSRF-TOKEN 

.dayofthegirl.warchild.org.uk 
warchildrecords.tmstor.es 

Strictly necessary 

This cookie is set by Wix for security purposes. 

session 

 

Performance cookies 

These cookies allow us to understand how visitors interact with our websites, providing information such as the number of visitors, bounce rate and traffic source so we can both measure and improve the performance of our site as well as our digital advertisements. 

If you do not allow these cookies, we will not know when you have visited (or how you have reached) our sites and this means that we cannot monitor our sites’ nor digital advertisements’ performance as accurately. 

Cookie 

Domain 

Category 

Description 

Duration 

_ga 

.warchild.org.uk 
.tmstor.es 

Performance 

Used by Google Analytics, this cookie distinguishes unique users by assigning a randomly generated number as an identifier. 

2 years 

_gat 

.warchild.org.uk 

Performance 

This cookie is used by Google Analytics to throttle request rate. 

1 minute 

_gat_gtag_UA_ 

.tmstor.es 

Performance 

This cookies is used by Google to distinguish users. 

1 minute 

_gcl_au 

.warchild.org.uk 

Performance 

Used by Google Analytics. This cookie is used to determine whether a user has arrived at a particular page. 

3 months 

_gid 

.warchild.org.uk 
.tmstor.es 

Performance 

This cookie is used by Google Analytics to distinguish unique users and also assigns a unique value for each page visited. We use this to monitor and improve the performance of our website. 

1 day 

_hjAbsoluteSessionInProgress 

.warchild.org.uk 
.donate.warchild.org.uk 

Performance 

This cookie is used by Hotjar to detect the first pageview session of a user. 

30 minutes 

_hjFirstSeen 

.warchild.org.uk 
.donate.warchild.org.uk 

Performance 

This is used by Hotjar to identify a new user’s first session.  

30 minutes 

_hjid 

.warchild.org.uk 
donate.warchild.org.uk 

Performance 

This cookie is used by Hotjar to persist the Hotjar User ID, unique to that site on the browser. 

1 year 

_hjIncludedInPageviewSample 

.warchild.org.uk 
donate.warchild.org.uk 

Performance 

This cookie is used to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit. 

29 minutes 

_hjIncludedInSessionSample 

.warchild.org.uk  
donate.warchild.org.uk 

Performance 

This cookie is used to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit. 

31 minutes 

CONSENT 

.youtube.com 
.google.com 

Performance 

These cookies are set via embedded YouTube videos. They register anonymous statistical data. No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. 

16 years 3 months 10 days 14 hours 21 minutes 

sc.ASP.NET_SESSIONID 

.warchild.org.uk 

Performance 

This cookie is associated with SessionCam. This cookie collect informations about visitors behaviour like most visited pages, also the error messages they got. This information is used to improve the website. 

Session 

sc.Status 

.warchild.org.uk 

Performance 

This cookie is used by SessionCam to determine whether it is to record the session or not. 

Session 

 

Functional cookies 

Functional cookies help to perform certain functionalities that enhance your experience of using our websites, such as remembering if you have already completed a pop-up survey. These cookies may be first-party cookies set by us, or third-party cookies set by service providers we use. If you switch these cookies off, then some or all of these website services may not function properly.

Cookie 

Domain 

Category 

Description 

Duration 

__zlcmid 

.tmstor.es 

Functional 

This cookie is used by Zendesk live chat and is used to store the live chat ID on our War Child Records store. 

1 year 

 

Targeting cookies 

Targeting cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies are used by our advertising partners (e.g. Facebook) to collect information about how you use our websites and to provide customised advertisements. 

The information that’s been used to build that profile may also be used to find other people with similar interests to yours so that our adverts can be shown to them too. No directly identifiable personal information such as your name or email address is shared with our advertising, but information that uniquely identifies your browser and internet device will be shared. If you do not allow these cookies, you will experience less targeted advertising.

Cookie 

Domain 

Category 

Description 

Duration 

_fbp 

.warchild.org.uk 

Targeting 

This cookie is used by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting our website. 

3 months 

fr 

.facebook.com 

Targeting 

Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. 

3 months 

IDE 

.doubleclick.net 

Targeting 

Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. 

1 year 24 days 

NID 

.google.com 

Targeting 

NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. 

6 months 

test_cookie 

.doubleclick.net 

Targeting 

The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. 

15 minutes 

VISITOR_INFO1_LIVE 

.youtube.com 

Targeting 

This cookie is used by YouTube to measure bandwidth determining whether the user gets the new or old player interface. 

5 months 27 days 

YSC 

.youtube.com 

Targeting 

YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. 

Session 

yt-remote-connected-devices 

youtube.com 

Targeting 

YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. 

Never 

yt-remote-device-id 

youtube.com 

Targeting 

YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. 

Never 

 

Third-party cookies 

Our sites place cookies which are owned by third-party suppliers, so we can make improvements to our websites, take steps to ensure that our digital advertising is cost effective, and provide you with content and ads that we think you’ll find interesting. 

The main suppliers that we use and links to their privacy information is provided below:  

 

Google  

We use Google Analytics cookies to collect information about how visitors use our websites. We use the information to compile reports and to help us improve our websites. The cookies collect information in an anonymous form, including the number of visitors to our websites, where visitors have come to our websites from and the pages they visited.   

Read Google's privacy policy here

 

Facebook 

We have Facebook pixel implemented on our sites so that Facebook can process data on our behalf in order to measure the performance and reach of our Facebook ad campaigns and provide insights about the people who visit our sites, fill in a form, donate or take any other action as a result of clicking on our newsfeed content. 

This allows us to improve our social media content, identify trends, measure the success of our campaigns, and helps ensure that we’re using our resources effectively. It also allows us to tailor future content depending on the engagement from certain demographic groups. 

Read Facebook's privacy policy here.

 

Raisley 

Raisley is our online giving platform. When you visit our appeal pages hosted on Raisley.com and make a donation you receive cookies from Raisley. These cookies allow you to make credit card transactions (without storing any credit card information) and help us to analyse our traffic and personalise content and ads. 

Read Raisley’s privacy policy here.

 

Hotjar 

Hotjar is an analytics tool which helps us to monitor how you are using our websites which in turn helps us to improve user experience and ensure that you can easily find what you are looking for.  

Read Hotjar's privacy policy here.

 

YouTube 

Some of our pages contain embedded video content from YouTube. When you click on this content you will receive cookies from their website. 

Read YouTube’s privacy policy here.

 

Shopwired 

The War Child shop (shop.warchild.org.uk) is run on the ecommerce platform, Shopwired. The platform sets a number of cookies on website visitor's computers in order to provide the service of an ecommerce website such as remembering items placed in your basket. 

Read Shopwired’s privacy policy here

 

Wix 

Some of our websites such as dayofthegirl.warchild.org.uk and warchildrecords.tmstor.es have been built using Wix.  When you visit these websites you will receive cookies from Wix.  

Read Wix’s privacy policy here.

 

Managing cookies 

You can change your settings at any time via your browser or by clicking on the 'Cookies' button in our footer below.

 

Changes to this policy and further information 

From time to time, we may update our use of cookies and subsequently this policy, so please check back regularly to keep up to date.